Privacy Policy

MomentScience: Shopping Offers ("the App") provides personalized shopping discounts and offers ("the Service") to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

Personal Information the App Collects

When you install the App, we automatically gain access to certain types of information from your Shopify account, including:

  • Shop Information: Store name, domain, and plan details.
  • Shopify Access Tokens: Necessary to interact with your store.

Additionally, we collect the following types of personal information independently from Shopify:

  • Merchant Information: We collect data about you and others who may access the App on behalf of your store, including your name, address, email address, phone number, and billing information.

How Do We Use Your Personal Information?

We use the personal information we collect from you and your customers to:

  • Provide and improve the Service.
  • Communicate with you.
  • Optimize the App's performance.
  • Provide you with information or marketing material related to our products or services.
  • Analyze customer behavior to enhance personalized offers.

If relevant, we may also use your personal information for behavioral or targeted advertising purposes.

Sharing Your Personal Information

We share your personal information with third-party services to help us operate and improve the App. These third-party services include:

  • Shopify: For processing store data.
  • Third-Party Service Providers: To assist with analytics, offer creation, and email marketing.

We may also share personal information to comply with legal requirements, such as responding to subpoenas, court orders, or other legal processes.

Behavioural Advertising

We may use your Personal Information to deliver targeted advertisements or marketing communications. For more information about how targeted advertising works, visit the Network Advertising Initiative’s Educational Page.

You can opt-out of targeted advertising through the following links:

Additionally, you can opt-out by visiting the Digital Advertising Alliance’s opt-out portal.

Your Rights (For European Residents)

If you are a European resident, you have the right to access the personal information we hold about you and to ask for it to be corrected, updated, or deleted. If you wish to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we process your information to fulfill contracts or for legitimate business interests. Your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we retain your order information for our records unless and until you request us to delete this information. This includes transaction details necessary for audit and regulatory purposes.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes to our practices, legal obligations, or for other operational reasons. We will notify you of any significant updates by posting the new policy on our website or sending you an email.

Contact Us

For more information about our privacy practices, or if you have any questions or concerns, please contact us:

This policy was last updated on 16 October 2024.